Slotsgem Cookie Policy

At Slotsgem Casino, we use cookies and similar technologies to make your visit to our site smooth, secure and tailored to your preferences. This Cookie Policy explains what cookies are, why we rely on them, and how you can manage your settings when you play at Slotsgem Casino. By continuing to use our website, mobile browser version or our downloadable app, you agree to the use of cookies as described below.

What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They allow us to recognise your browser, remember your preferences and provide core functionality such as keeping you logged in during a session. Here at Slotsgem, we also use similar tracking technologies, including pixels, tags and local storage, which serve the same general purpose as cookies and are covered by this policy.

Session and Persistent Cookies

We use two broad categories of cookies. Session cookies are temporary and are deleted once you close your browser; they help us keep track of your activity while you browse Slotsgem Casino, including maintaining your login status after a Slotsgem login. Persistent cookies remain on your device for a set period and allow us to remember your settings the next time you visit, for example your preferred language or currency.

Why We Use Cookies

Our cookies serve several purposes, all designed to improve your experience and help us run a secure, well-functioning casino. At Slotsgem, we rely on cookies for the following reasons:

• We use essential cookies to operate our website, process your Slotsgem casino login and keep your account secure.
• We use functional cookies to remember your preferences, such as your chosen language, currency and display settings.
• We use performance and analytics cookies to understand how visitors interact with our games, promotions and support pages.
• We use marketing cookies to show you relevant offers, including information about a Slotsgem bonus, a Slotsgem promo code or other current promotions.
• We use security cookies to detect fraud, prevent unauthorised access and protect our players and our platform.

Essential Cookies

These cookies are necessary for our website and our Slotsgem app to function properly. Without them, you would not be able to log in, navigate between pages, or complete a deposit or withdrawal. We do not require separate consent for essential cookies because they are strictly necessary to deliver the services you request.

Functional Cookies

We at Slotsgem use functional cookies to remember choices you have made, such as whether you have already claimed a welcome offer or subscribed to push notifications. These cookies make your return visits more convenient and help us avoid showing you irrelevant information, such as a Slotsgem no deposit bonus you have already used.

Analytics and Performance Cookies

Our Slotsgem platform uses analytics cookies to measure traffic, identify which pages or games are most popular, and detect technical issues. This data is generally aggregated and does not directly identify you, but it helps us continually refine our offering, from our slots library to our live dealer tables.

Advertising and Marketing Cookies

We at Slotsgem work with selected advertising partners who may place cookies on your device to deliver advertisements relevant to your interests, including communications about a Slotsgem bonus code, free spins or reload offers. These cookies may also be used to measure the effectiveness of our marketing campaigns and to avoid showing you the same advertisement repeatedly.

Third-Party Cookies

Some cookies on our site are placed by third parties, such as payment providers, analytics companies and advertising networks. We do not control these third-party cookies directly, and we encourage you to review the privacy and cookie policies of these providers for further information on how they process your data. Our payment partners, for example, may use cookies to verify transactions when you use Visa, Mastercard, Skrill, Neteller, Google Pay, Apple Pay or cryptocurrency options available at Slotsgem Casino.

Cookies and Our Mobile App

If you access our services through the downloadable Slotsgem app, similar technologies to cookies, such as device identifiers and local storage, may be used to remember your settings, keep your session active, and deliver features like app-exclusive free spins. Our Slotsgem app relies on these technologies in much the same way our browser-based site uses cookies.

How Long Do Our Cookies Last

The duration of a cookie depends on its type and purpose. Session cookies expire once you close your browser. Persistent cookies may remain active for a period ranging from a few days to several months or longer, depending on their function. Where cookies are linked to ongoing promotions, such as the Friday reload bonus or Prize Drops, we may retain relevant cookie data for the duration of the applicable promotional period.

Managing Your Cookie Preferences

You have control over how cookies are used on your device. Most browsers allow you to view, delete or block cookies through their settings menu. Please note that if you disable essential cookies, certain features of our website, including completing a Slotsgem casino login or processing deposits and withdrawals, may not function correctly.

• You can adjust your browser settings to refuse all or some cookies.
• You can delete cookies that have already been placed on your device.
• You can use private or incognito browsing modes, which generally limit how long cookies are stored.
• You can opt out of certain third-party advertising cookies through the relevant advertising network's opt-out tools.

If you choose to block or delete cookies, some parts of our site, including personalised bonus offers or saved language and currency preferences, may no longer work as intended.

Cookies and Your Account Settings

Certain cookies are linked to your account preferences, including your selected localisation among our supported languages, and your currency settings. As a reminder, your account currency can only be changed after completing the first stage of your welcome bonus, and cookies help us remember this status as you move through our sign-up and deposit process.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our own business practices. Any changes will be posted on this page, and we encourage you to review this policy periodically. Your continued use of Slotsgem Casino after any changes indicates your acceptance of the revised policy.

Contact Us

If you have questions about how we use cookies, or if you would like further information about our data practices, please reach out to our support team. We offer live chat available 24/7, as well as e-mail support at [email protected]. Our team is ready to assist you with any concerns regarding cookies, your Slotsgem account, or our wider privacy practices.